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3 Reasons Not to use your insurance If you are a member of an HMO or PPO that provides reimbursement
for mental health counseling please read the following before
making your choice regarding accessing those benefits. An important part of your treatment is your "informed
consent". In order for you to make an informed choice, I have
created this information for your review. If after reading this information, you would still like to
utilize your insurance benefit please click here for insurance
carriers accepted.
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| Reason # 1: Lack of
confidentiality All managed care plans (MPS's) involve direct clinical
management by the plan's case managers. If you access therapy
through your MCP, it makes it possibly necessary for your therapist
to disclose anything and everything related to your case to your
MCP. This information is used by the MCP for determining benefits
which they allocate at their own discretion. This impacts our
right of confidentiality, and it is possible that your information
will be stored in a computer system which could potentially
be accessed by anyone. The FBI and law enforcement officials can access your
insurance information at any time. This information could be
used to your disadvantage should a legal problem arise. Furthermore, this lack of confidentiality could impact your
minor children even more negatively. Should they ever desire
to apply for certain jobs or educational programs, such as law
enforcement or the military, the information in their insurance
files could be used against them. |
| Reason # 2: Difficulty getting treatment
authorized Due to the direct care management by MCP's and their desire to
keep costs to a minimum, getting therapy sessions authorized often
becomes cumbersome and time consuming. Every plan has different
requirements and standards for authorizations. Usually they
require many hours a week of paperwork and phone calls by the
therapist in order to get authorizations. Some will deny therapy in
lieu of taking prescription medications. MCP's allow a certain number of treatment sessions per year for
each plan. Let's assume your MCP allows up to 20 sessions per
year of outpatient counseling. This does not mean you can
automatically access your benefits. Often you first have to
be referred by a primary care physician member of the MCP.
Then you may have to go through a phone interview with an MCP case
manager. Then you may have to contact several plan providers
to find one who is accepting new clients, who has a convenient
location, or who has expertise in your issues. Once you have
found a provider, there may be a long wait for an appointment due
to pre-authorization requirements. Then you are often given
only one to three sessions to start (50 minutes per week -- though
you may feel you need more), as an assessment. You may need
to wait for more visits to be authorized - often weeks of phone
calls and paperwork flow back and forth between your provider and
the MCP. Then the MCP may only authorize three sessions at a
time, with this continual waiting period in between. This
causes your treatment to be inconsistent, broken up and can cause
you more anxiety not knowing if you will, in fact, get your
benefits authorized at all. Some clients give up on their
treatment due to these frustrations. Furthermore, some MCP"s want to control the treatment plan. Some
will even dictate the specific treatment plan, which is often very
subjective and may be even anti-therapeutic. Some plans will
determine when it is time to terminate, even when the client
continues to be in distress or their problem has not been
sufficiently solved. |
| Reason #3: MIs-diagnosing and/or over
diagnosing in order to get treatment authorized Some MCP's will not cover treatment unless it is a "medical
necessity". This may mean the client has to "pretent they are
"sick", or worse off than they are in order to receive their
benefits. Most MCP's do not cover marriage counseling, family counseling,
or adjustment counseling, unless they are part of the treatment
plan for a serious mental disorder or drug/alcohol problem. This situation puts both the therapist and client in a negative
situation. Often the "assessment" sessions that are initially
authorized are not sufficient to give an accurate diagnosis, yet
the MCP will not authorize more visits without one. The
therapist may be inclined to "make up" or "guess at" a diagnosis,
which is not in the best interest of the client. Most importantly, you the client, should not be given a mental
illness diagnosis that is not correct or is more serious than what
is true simply to get treatment paid by the MCP. |
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If after reading this you choose not to use your insurance please see here for options of coaching |
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